Help, Terms and Conditions:
1. Booking Deposit:
A deposit is required to secure each booking. We'll clearly specify the deposit amount before you make a payment. No worries! Your deposit is 100% refundable up to 48 hours before your check-in time. This deposit amount is part of the overall cost. Your balance on checkin is overall cost – deposit paid.
2. Cancellation and Refund Policy:
For bookings made less than 48 hours before the chosen date and time, the deposit becomes non-refundable if you can't make it. We understand that last-minute changes happen. If you need to reschedule within 48 hours of your check-in time, please note that your deposit becomes non-refundable but the deposit is 100% transferrable. 3. Rescheduling and Name Changes:
Need to change the name on your booking? No problem! You can do so at any time. Feel free to reschedule your reservation up to 5 PM the day before your booking. We'll gladly transfer your deposit to a new date or time, subject to availability and any price differences.
4. Age and ID Requirements:
Skydiving is an amazing experience for adults! All participants must be 18 years or older. Bring a valid ID with your name, picture, and date of birth for a smooth check-in process.
5. Weight Limit and Charges:
The weight limit for a safe skydiving experience is 250 lbs.
For customers weighing between 220-250 lbs, additional charges apply:
220-230 lbs: $40
231-240 lbs: $60
241-250 lbs: $80
6. Pacific Skydiving is dba as GoJump Hawaii.