Help, Terms and Conditions:

1. Booking Deposit:
A deposit is required to secure each booking. We'll clearly specify the deposit amount before you make a payment. No worries! Your deposit is 100% refundable up to 48 hours before your check-in time. This deposit amount is part of the overall cost. Your balance on checkin is overall cost – deposit paid.

2. Cancellation and Refund Policy:
For bookings made less than 48 hours before the chosen date and time, the deposit becomes non-refundable if you can't make it. We understand that last-minute changes happen. If you need to reschedule within 48 hours of your check-in time, please note that your deposit becomes non-refundable but the deposit is 100% transferrable.

3. Rescheduling and Name Changes:
Need to change the name on your booking? No problem! You can do so at any time. Feel free to reschedule your reservation up to 5 PM the day before your booking. We'll gladly transfer your deposit to a new date or time, subject to availability and any price differences.

4. Age and ID Requirements:
Skydiving is an amazing experience for adults! All participants must be 18 years or older. Bring a valid ID with your name, picture, and date of birth for a smooth check-in process.

5. Weight Limit and Charges:
The weight limit for a safe skydiving experience is 250 lbs.
For customers weighing between 220-250 lbs, additional charges apply:
220-230 lbs: $40
231-240 lbs: $60
241-250 lbs: $80

6. Pacific Skydiving Honolulu is operated by GoJump Hawaii LLC in Honolulu, delivering tandem skydiving experiences. Additionally, we partner with Freefalluni LLC for selected USPA certification courses and with Devine Rigging LLC for skydiving training and advanced skydiving activities.
7. Pacific Skydiving Honolulu is dba as GoJump Hawaii llc.